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Raquel was friendly, approachable and patient. I am a first time homebuyer, and although I tried to do as much research beforehand, there were some lessons I had to learn along the way. Because of that, I changed my mind a few times, and Raquel was there every step of the way with her patience and understanding. She helped me through it. I never felt rushed or pressured, and I felt like she genuinely cared about my wellbeing and wanted me to make the best possible decision for myself and not anyone else. Raquel was great at keeping up on communications and keeping us on schedule with our deadlines. My loan officer even made a comment to me about her timeliness and how it made everything so much easier for all parties involved. Raquel Robison is amazing, made my homebuying experience incredible, and I will gladly refer her to anyone looking to buy or sell a house.

We moved to Colorado Springs about 6 months ago by choice.  We visited the area and it seemed to offer everything we were seeking for the next phase of our lives.  We initially rented an apartment using our free-time, mostly weekends, to gain a better understanding of the area with the purpose of buying a home.  Our expectation was to buy in about a year: we wanted to be able to make an informed decision.

We attended many open houses and spoke to many realtors, but Raquel immediately stood out to us.  Before ever making a statement—delivering a value proposition—she asked us many questions.  This not only projected that a relationship with her would be oriented on our needs, but when she recommended properties in which we might have an interest, every one of them did meet our basic needs.  Every visit to our next potential home with her was an immensely valuable experience for us as we examined it against our needs with Raquel listening closely, asking more questions, and offering insights.  Her demeanor was never about trying to sell us something, but selflessly trying to find the right fit for us.

Once we decided to make an offer on a home, throughout the process, from constructing the offer thru closing she remained proactively attentive to us.  There are probably several dozen critical steps leading up to a closing, and Raquel’s milestone reminders were always timely, helpful, and delivered with kindness and understanding.  

We can offer no suggestions on how we would improve this experience.  And I would add that Patty, was a real estate broker in Pennsylvania with quite a bit of experience—not the most attractive clients for a realtor.

While we have no specific client recommendations now, we have spoken very highly of Raquel to just about anyone who would listen, and will continue to do so.  When we do know of someone who is seeking a home, we will, without hesitation, send them to Raquel.